Privacy Policy

How melutharivone protects and manages your personal information

Last Updated: March 15, 2025

Information We Collect

At melutharivone, we collect information to provide better scenario modeling services and improve your financial planning experience. We gather data when you create an account, use our platform, or interact with our educational resources.

Account Information: Name, email address, phone number, and business details you provide during registration
Usage Data: How you interact with our scenario modeling tools, features accessed, and time spent on platform
Financial Modeling Data: Scenarios you create, assumptions you input, and results generated for your planning
Communication Records: Support requests, feedback, and correspondence with our team

How We Use Your Information

Your information helps us deliver personalized scenario modeling experiences and maintain platform security. We process data to understand user needs and improve our financial planning tools.

We use collected information to provide customer support, send educational content about financial planning, and notify you of platform updates. Your modeling data remains private and is never shared with third parties for marketing purposes.

Important: We never sell your personal information or financial data to external organizations. Your scenario models and business data remain confidential and are protected by encryption.

Data Protection and Security

melutharivone employs industry-standard security measures to protect your information. We use SSL encryption for data transmission and store information on secure servers with restricted access.

Our team receives regular security training, and we conduct periodic security audits to identify potential vulnerabilities. Access to your data is limited to authorized personnel who need it to provide services.

256-bit SSL encryption for all data transfers
Regular security monitoring and threat detection
Secure data centers with physical access controls
Employee access controls and confidentiality agreements

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

Access Your Data

Request a copy of personal information we hold about you, including account details and usage history.

Correct Information

Update or correct inaccurate personal information in your account at any time through your profile settings.

Delete Account

Request deletion of your account and associated data, subject to legal retention requirements.

Data Portability

Export your scenario models and data in a portable format when requested.

Data Retention and Deletion

We retain personal information only as long as necessary to provide services and comply with legal obligations. Account information is kept while your account remains active, plus an additional period for business and legal purposes.

Financial modeling data is retained for seven years after account closure to comply with Canadian business record requirements. Usage logs and analytics data are automatically deleted after two years. You can request immediate deletion of non-essential data at any time.

When you delete your account, we remove personal identifiers within 30 days. Some anonymized data may be retained for statistical analysis and platform improvement purposes.

Third-Party Services

melutharivone integrates with trusted third-party services to enhance functionality and provide comprehensive financial modeling tools. These partnerships are carefully selected and governed by strict data protection agreements.

We work with payment processors for subscription management, analytics providers for platform improvement, and security services for fraud prevention. These partners access only necessary information and are bound by confidentiality agreements.

Payment processing through certified PCI-compliant providers
Analytics services that use aggregated, anonymized data only
Security monitoring services for threat detection and prevention
Customer support tools with encrypted data transmission

Cookie and Tracking Policy

Our website uses cookies to improve your experience and provide personalized functionality. These small files help us remember your preferences and analyze platform usage patterns.

Essential cookies are necessary for platform operation and cannot be disabled. Analytics cookies help us understand user behavior and improve our services. You can control optional cookies through your browser settings or our preference center.

Cookie Management: Visit your browser settings to control cookie preferences, or contact us for assistance with privacy controls. We respect Do Not Track signals where technically feasible.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through email or prominent platform notifications.

Minor updates will be posted with revision dates. We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our platform after policy updates indicates acceptance of revised terms.

Privacy Contact Information

For questions about this privacy policy or to exercise your privacy rights, contact our Privacy Officer:

Email: info@melutharivone.com

Phone: +1 604 684 4410

Address: 13546 111 Ave NW, Edmonton, AB T5M 2P2, Canada

We respond to privacy inquiries within 30 days and work diligently to resolve concerns about your personal information.